Pioneering care have been amazing in helping to care for my Dad. They have gone above and beyond in caring not only for his physical needs, but for his mental and emotional wellbeing too. Somehow, they have managed to lift my Dad’s spirits so that he is almost the man I knew before his accident debilitated him and left him bed bound. Thank you so much for everything that you do, S  x

Daughter of service user

Paul is happy with is care I (sister) check every morning that everything has gone well.

Its usually  good just the odd time when blisters have appeared on leg but Steph always informs us.

Paul takes his own tablets but the carers always check they have been taken and administer the cream to Pauls leg.

Sister and Brother with poa

I would happily recommend Pioneering Care to friends and family as the care my mother receives is without doubt exceptional. The app they use allows me to check on all the visits carried out and if I have any questions or need anything changing, the staff are quick to reply and endeavour to accommodate any requests. Thanks to Pioneering Care I can relax knowing that my mum is being cared for by well-trained staff.

Review from Tina B (Daughter of Client) published on 23 November 2021
The manager and the team at Pioneering Care have been absolutely amazing. Their care to the patient is endless even when the patient becomes anxious, aggressive and angry, they are sympathetic and calming to assure both the patient and the carer. Colossal experience in the care industry is evident in
their professionalism; how they handle each individual, particular visit depending on the state of mind and physical well-being of the patient. They are a bundle of energy, always smiling from 8 am through to 10 pm and their attitude towards not only the patient but the carers around the loved one is first class. Would highly recommend between my mother and two sisters who have witnessed at close quarters the fantastic work carried out by Pioneering Care.
Review from Russ L (Son of Client) published on 25 October 2021
Pioneering Care Bicester Ltd are an amazing company, would highly recommend them to anyone who wants the reassurance that their loved one is being cared for to the highest standard. Very professional and reliable in their approach, the dedication of the team, the care they provide, the consideration,
support and respect along with love and compassion they show to their clients and service user is outstanding. The way the company conducts itself is evidence enough that those requiring Pioneering Care Bicester Ltd services are always the priority and nothing is too much trouble to ensure the well being, safety and happiness of the client and service user. They really do go above and beyond. They are like an extended family. The company welcomes and encourages feedback from the client and service user along with family members. Communication is exceptional and on a regular basis too. As the daughter of a client and service user I can’t thank the company enough, for making such a positive impact on mum’s life and mine too.
Review from Mel G (Daughter of Client) published on 20 April 2021

Both myself and my daughter Katie are really impressed by the commitment, Kindness and compassionate professionalism by all of the carers, they  work as a great team always happy and they are great to talk to ,we have a laugh and we loo at the cares more as friends.

Anonyms

I have been very pleased with Pioneering care they all ways contact me if there is a problem with Sam, which there often is.

As he tends to upset people, so i can try and sort it out .

A very caring team.

Mother of service user

been helping Mum since the beginning of the year, we have found them to be reliable, professional and very caring, they always go the extra mile to ensure that Mum is feeling safe and happy, nothing seems to be too much trouble.
We would definitely recommend them.

Service user and daughter

We feel the service given to our brother Paul is second to none.

Each member of the team looks after Paul very well and ensures that all his needs are met.

we know that Paul is left clean, tidy, had breakfast and his medication has been taken.

Any concerns would have been relayed to us  a good start to his day as well as ours.

sister of service user

Have been delighted with the care provided to my father by Pioneering Care. The carers have high standards of professionalism and are caring and proactive. Dad enjoys their visits, appreciates the support he receives and is always complimentary about his carers. The management has been exemplary, professional

and organised, keeping us informed, identifying concerns and discussing them with us. They have proved flexible and responsive to any suggestions or requests we have made. We have been very pleased with the service provided and it is an enormous relief to me and my sister to know that Dad is receiving professional high-quality care that meets his needs exactly. Highly recommended.

Review from Derek S (Son of Client) published on 8 November 2021

If you require care for a loved one, this is guaranteed with pioneering ; they really do go above and beyond. They are completely reliable, professional and very caring. We get regular updates from them, so are confident that our family member is being well cared for.

Review from Edith S (Sister of Client) published on 20 July 2020

I have been very pleased with pioneering care they always contact me if there is a problem with Sam which there often is as he tends to upset people so I can try and sort it out. A very caring team

Sandra (mother)